Today, we’re excited to announce that Tsuga is emerging from stealth with a $10M seed round led by General Catalyst, with participation from Singular.
We’re equally grateful for the support of exceptional angel investors,including Amjad Masad (Replit), Charles Gorintin (Alan, Mistral AI), Jonathan Benhamou (Resilience), Olivier Bonnet (BlaBlaCar), and Philippe Corrot (Mirakl), among others.
Our mission is simple: to turn observability into a competitive advantage for every company in the AI era hyper-scalable, intelligent and fully in their control.
Observability has become mission-critical yet the current paradigm is fundamentally broken. Despite the industry’s vision of a “single pane of glass,” the reality is one of technical complexity, exponential costs, and growing operational risk.
Business model misalignment. SaaS observability platforms deliver speed and convenience, but their bills scale with every host and gigabyte. Observability has now become the second-largest IT expense after cloud infrastructure without meaningful incremental value. This blank-check model is not only unsustainable, it’s disconnected from business outcomes, leaving executives frustrated.
Operational burden. Open-source stacks offer control, but at the price of complexity and manpower. Built for a different era, they demand large teams just to keep data flowing - diverting engineers from innovation to infrastructure maintenance.
Value destruction. To contain costs, teams routinely sample or discard telemetry, throwing away mission-critical insights they can never recover. This practice not only defeats the initial purpose of observability, it leaves enormous value untapped given the rapid advancements inAI /ML technologies today.
The result has been fragmentation, tool sprawl, and blind spots. The promise of unified observability remains unfulfilled: teams face anxiety from flying blind, runaway costs, compliance risks.
Over the past decade, data volumes have far outpacedIT spend, with: logs, metrics, and traces expanding ~30% annually, while budgets rose less than 10%. Now, AI-driven development is pushing today’s paradigm to a breaking point. Autonomous code and ephemeral microservices are multiplying telemetry faster than any enterprise can absorb, making the current stack not just inefficient - but an existential risk.
Enterprises that are building for the AI era urgently require a new foundation for their observability infrastructure – one that is built to enable hyperscale, see everything, act with intelligence, and deliver outcomes.
It’s time for a new approach.
We founded Tsuga in 2024 because we believe observability should empower teams to focus on accelerating their mission, not chaotic dashboards.
Our platform was built from the ground up to see everything, without compromise: no missing data, no runaway costs, no trade-offs between control and convenience.
We achieved this by innovating on the technical architecture to enable companies to benefit from all the value provided by modern, cloud-native platforms, while retaining ownership of their data, scale, and costs: Bring your own Cloud (BYOC).
Predictable, efficient cost: By eliminating the data transfer and storage markups that traditional SaaS vendors charge, Tsuga makes observability spending budgetable, with one transparent pricing model for the entire platform. Customers can store as much telemetry as required as costs scale sublinearly, not exponentially.
Security & compliance: Sensitive operational data never leaves the customer environment. Tsuga deploys into their cloud account (AWS, GCP, Azure, etc.), so logs, metrics, and traces remain fully under their governance. This simplifies compliance and preserves data sovereignty.
Built-in governance: Tsuga’s platform runs in the customer’s cloud, which ensures they benefit from an unified admin center for retention policies, access controls, and data routing rules - without needing to manage infrastructure. Tsuga is a fully managed service, but they call the shots. It’s like having an in-house platform, without the overhead.
No lock-in: Tsuga relies on open-source collectors (OpenTelemetry and others) and open data formats. Customers own their telemetry and can plug it into their data lakes or AI/ML pipelines anytime. We don’t trap you in a proprietary stack - we enable flexibility and long-term value.
AI-native: Because we see everything, Tsuga has the highest quality context of systems to build observability that doesn’t just watch, but acts intelligently to prevent and resolve issues with speed, and instills greater confidence in every release.
In short, Tsuga delivers the simplicity of SaaS without runaway costs, the control of on-prem without the operational pain, and the context and intelligence to deliver outcomes
Tsuga is built by a team that has lived and breathed observability at scale. We’ve been on-call during 3 A.M. outages, wrestled with massive log volumes, and heard the frustrations of thousands of customers. We’re not just building another monitoring tool - we’re building the platform we wished we had.
Co-founders, Gabriel-James Safar and Sébastien Deprez, previously founded Madumbo (acquired by Datadog) and went on to lead key product and engineering initiatives at Datadog. They experienced firsthand the challenges enterprises face in monitoring modern systems, and the limitations of even the best tools on the market.
Early team members, Nils Bunge (formerly Director of Product Management at Datadog) and Valentin Jacquemont (one of Datadog’s first European sales hires), have deep product and go-to-market expertise. And the engineering and product team hails from the likes of Cognition, Datadog, Palantir… and other world-class infrastructure companies we admire – bringing significant experience building scalable, intelligent platforms for mission-critical systems.
We’re grateful to have stellar investors and Advisors who bring decades of experience scaling category-defining infrastructure business.. This includes Renaud Boutet (formerly Co-Founder of Logmatic.io and SVP of Product Management at Datadog) and Emmanuel Gueidan (formerly Co-Founder of Logmatic.io and SVP Engineering at Datadog), who we deeply appreciate.
Even before this public launch, Tsuga is being adopted by forward-thinking enterprises who understand the urgency for a new foundation for observability infrastructure as they build for AI.
We’re proud to count frontier technology companies, financial institutions, and media leaders among our design partners and customers.
With our $10M seed funding, we are doubling down on what matters most: product innovation and customer success. Observability is by definition a domain where we need to provide engineers with the most valuable set of products, so that they can continue focusing on creating business value for their customers. Listening to them and building what matters to them is and will stay our number one priority.
It’s time for enterprises to rethink their observability foundations and prepare for the scale that is coming.
If you’re interested in learning more, Contact us or book a demo to see what observability without compromise looks like.
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Gabriel-James Safar
CEO, Tsuga
