Lexicon · Guide

AI observability in your own cloud

AI observability for models, agents, token spend and inference infrastructure, with every prompt and trace kept encrypted inside your own cloud account.

What AI observability covers

AI observability helps your team understand how models, agents, applications and infrastructure behave in production. It connects each AI interaction with the systems involved in delivering it. A slow or failed response may begin with a model call, a tool, a database, an API or an overloaded GPU, and seeing the full path lets your engineers find the source without piecing together data from separate systems.

  • Model and agent telemetry: Follow model calls, agent steps, tool use, retries, failures and execution paths.

  • Prompts and completions: Inspect inputs, outputs, response times, model versions and the context attached to each request.

  • Token spend: Track input and output tokens by model, application, agent, team or environment.

  • Inference infrastructure: Monitor GPU utilization, memory, compute demand, saturation, inference latency and infrastructure errors.

We bring these signals together inside your cloud, so your team can investigate AI behavior with the system context behind it. If you are working with large language models (LLMs) specifically, our LLM observability guide goes deeper on what to capture.

Why AI workloads break traditional cost assumptions

A single AI request can create model events, agent steps, tool calls, logs, traces and token records, and autonomous agents may repeat that process many times over. Three things follow from it.

High-volume telemetry

More model calls and agent actions produce more signals to ingest, store and query. The volume grows with how much work your agents do, not with how many people use the product.

High-cardinality dimensions

Agent IDs, users, sessions, models, prompt versions, tools and environments create many unique data combinations. Platforms that price or index by unique series feel this first, because cardinality is built into AI telemetry by nature.

Unpredictable demand

Agent loops, retries and inference spikes can raise telemetry volumes faster than user traffic. When observability costs rise with each series, host or query, full AI visibility becomes harder to maintain.

What Tsuga deploys inside your cloud account

We deploy the Tsuga observability data plane inside your AWS, Azure or Google Cloud account through infrastructure as code, typically in under two hours. The figure below shows where each part runs and what crosses the boundary.

A dashed boundary marked your cloud account contains OpenTelemetry collectors, your storage holding prompts and traces, highlighted, and the engine that queries them in place. Outside the boundary the Tsuga control plane deploys, scales and upgrades the platform over a thin mutual TLS link that carries no telemetry.

Your infrastructure and data

Compute runs in your account, and telemetry stays in your object storage, encrypted by your own key management service. Storage and compute charges appear directly on your own cloud bill, at your provider's rates.

A lifecycle managed by Tsuga

We handle deployment, upgrades, autoscaling, recovery and resilience during heavy query loads. Our hosted control plane connects through mutual TLS for remote management, and it does not ingest or store your telemetry. You keep physical and legal control of the data while we take care of running the platform.

Signals collected

Connect AI interactions with the applications and infrastructure supporting them. Tsuga handles logs, metrics, traces and OpenTelemetry data within one observability platform.

Logs

Capture application events, model errors, tool calls, retries, failures and the system context surrounding each event. Our log management keeps them searchable alongside everything else on this list.

Metrics

Track token consumption, request volume, model latency, error rates, GPU utilization, memory use and resource saturation. Metrics and infrastructure monitoring puts the model and the hardware it runs on in the same view.

Traces

Follow requests across applications, models, APIs, databases, vector stores, services and agent tools. Your engineers can see where latency or errors enter the request path.

LLM spans

Ingest instrumented LLM spans containing model calls, token counts, duration, status, prompt versions and related attributes. Prompt and completion content can also be captured when your instrumentation and internal data policies permit it.

Why data staying in your account matters at AI volumes

AI systems can generate a large trail of prompts, outputs, agent steps, traces and infrastructure signals. These records may expose customer information, source code, credentials, internal decisions and business logic.

Limit unnecessary data movement

Keeping telemetry in your account reduces how often sensitive AI context crosses cloud and organizational boundaries. We support that by running the data plane within your own cloud environment.

Govern data where it is created

Your existing encryption, access, retention, residency and audit controls can apply directly to AI telemetry. Your team gains clearer oversight of who can access prompts, completions and the systems connected to them.

Preserve enough context for investigations

Large data volumes often pressure teams to shorten retention or sample records. Keeping storage in your own account gives you more control over those choices and removes the need for a second hosted copy.

Frequently asked questions

Yes. Tsuga can dual-ship telemetry to multiple backends, so your team can evaluate it without a cutover. You can move AI services, regions or data sources in stages while keeping workflows available, and routing stays flexible throughout the migration.

Own your observability

Observe AI models, agents, applications and infrastructure without moving telemetry outside your own cloud account. Keep control of storage, encryption, access and retention while we manage deployment, upgrades, scaling and recovery, and give your engineers the context they need as AI workloads grow.

Related terms